Augment AI - AWS us-west-2 DNS Health Checks Fired – Incident details

All systems operational

AWS us-west-2 DNS Health Checks Fired

Resolved
Operational
Started 3 months agoLasted 7 hours 25 minutes
Updates
  • Resolved
    UTC
    Resolved

    Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally at this time.

  • Monitoring
    UTC
    Monitoring

    At 4:21 PST our engineers have isolated the degraded region and removed it from load balancing and are now mitigated and observing. We will provide another update in an hour or as soon as more information becomes available.

  • Investigating
    UTC
    Investigating

    Starting around 4:09 am PST on Jul/24, our engineers began investigating an issue related to low success rates in the us-west-2 region. Customer shouldn't experience impact. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.