Augment AI - Delivery Failures From Verify to China – Incident details

All systems operational

Delivery Failures From Verify to China

Resolved
Degraded performance
Started 22 days agoLasted 1 hour 15 minutes

Affected

Twilio (phone verification)

Degraded performance from 3:16 PM to 4:31 PM

Updates
  • Resolved
    UTC
    Resolved

    We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

  • Update
    UTC
    Update

    We continue to experience delivery failures from Verify to China. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

  • Investigating
    UTC
    Investigating

    We are experiencing delivery failures from Verify to China. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.