Augment AI - Elevated API errors – Incident details

System Under Maintenance

Show current status

Elevated API errors

ResolvedDegraded performance9 minutes

Affected

Deepgram (transcription)

Degraded performance from 7:29 PM to 7:39 PM

  • ResolvedUTC

    Between 19:29 and 19:39 UTC, some API requests failed with HTTP 500 errors or timed out. This happened in two short bursts of about 1-2 minutes each, during a planned update to our authentication service. Services have recovered automatically and this issue is resolved.

  • InvestigatingUTC

    We are investigating elevated error rates on API requests to US endpoints. Some requests and connections are failing with HTTP 500 errors or timing out.