Augment AI - Elevated Latency and Errors for Batch STT – Incident details

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Elevated Latency and Errors for Batch STT

ResolvedDegraded performance2 hours 25 minutes

Affected

Deepgram (transcription)

Operational from 7:27 PM to 9:53 PM

  • ResolvedUTC

    Between 19:27 and 21:53 UTC on October 22, some pre-recorded (batch) requests intermittently had elevated latency, and some timed out. This incident is resolved. All systems are operational.

  • InvestigatingUTC

    We are currently investigating elevated latency and 5xx error rates returned from batch requests to our API platform.