Augment AI - We are investigating a latency degradation affecting Search endpoints – Incident details

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We are investigating a latency degradation affecting Search endpoints

ResolvedDegraded performance1 hour 24 minutes

Affected

Exa → Search API → Default

Degraded performance from 12:13 PM to 1:16 PM, Operational from 1:16 PM to 1:37 PM

Exa → Search API → People

Degraded performance from 12:13 PM to 1:16 PM, Operational from 1:16 PM to 1:37 PM

  • ResolvedUTC

    Search and content latencies are restored

  • MonitoringUTC

    Response times and availability are improving as we monitor applied mitigations.

  • IdentifiedUTC

    The source of elevated response times and reduced availability for some searches was identified.

  • InvestigatingUTC

    Elevated search and content response times were detected and are being investigated.