Augment - Subscription checkout failing – Incident details

All systems operational

Subscription checkout failing

Resolved
Degraded performance
Started 4 months agoLasted less than a minute

Affected

OpenAI (AI fallback)

Operational from 5:27 AM to 5:27 AM

Updates
  • Resolved
    UTC
    Resolved

    Resolved - Some users were unable to complete subscriptions on web and mobile. Affected users may have experienced the Subscribe button becoming unresponsive or encountered the error message submiterrorsource:email during checkout.