Augment AI - Elevated Error Rates – Incident details

Elevated Error Rates

ResolvedDegraded performance27 hours 57 minutes
  • ResolvedUTC

    All impacted services have now fully recovered.

  • MonitoringUTC

    We have applied the mitigation and are monitoring the recovery.

  • UpdateUTC

    We are investigating the issue for the listed services.

  • InvestigatingUTC

    We are investigating the issue for the listed services.

  • MonitoringUTC

    We have applied the mitigation and are monitoring the recovery.

  • InvestigatingUTC

    We are investigating the issue for the listed services.

  • MonitoringUTC

    We have applied the mitigation and are monitoring the recovery.

  • UpdateUTC

    We are continuing to work on implementing a mitigation.

  • UpdateUTC

    We are continuing to work on implementing a mitigation.

  • UpdateUTC

    We have identified that users are experiencing elevated errors for the impacted services.

    We are working on implementing a mitigation with the downstream infrastructure provider.

  • UpdateUTC

    We have identified that users are experiencing elevated errors for the impacted services.

    We are working on implementing a mitigation.

  • IdentifiedUTC

    We have identified that users are experiencing elevated errors for the impacted services.

    We are working on implementing a mitigation.

  • InvestigatingUTC

    We are investigating the issue for the listed services.