Augment AI - Elevated 5xx Errors – Incident details

All systems operational

Elevated 5xx Errors

Monitoring
Partial outage
Started about 8 hours ago

Affected

Deepgram (transcription)

Partial outage from 4:00 PM to 5:29 PM, Operational from 5:29 PM to 12:00 AM

Updates
  • Monitoring
    UTC
    Monitoring

    We have identified the issue & are monitoring the solution.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Investigating
    UTC
    Investigating

    We are currently investigating elevated 5xx errors with authentication services at one of our datacenters.