Augment AI - Elevated latencies across search endpoints causing some requests to fail – Incident details

All systems operational

Show current status

Elevated latencies across search endpoints causing some requests to fail

ResolvedPartial outage2 hours 21 minutes

Affected

Exa → Search API → Default

Partial outage from 12:39 PM to 1:20 PM, Degraded performance from 1:20 PM to 3:00 PM

Exa → Search API → People

Partial outage from 12:39 PM to 1:20 PM, Degraded performance from 1:20 PM to 3:00 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We've deployed fixes and scaled the affected components, and are monitoring to confirm recovery.

  • IdentifiedUTC

    We have identified the source of the elevated latencies and are working to fix it.

  • InvestigatingUTC
    We are currently investigating this incident.