Augment - Notice history

All systems operational

Sign-in - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
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Decision Site - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
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Live collaboration - Operational

Integration webhooks - Operational

AI features - Operational

Meeting recording & analysis - Operational

Background processing - Operational

Email delivery - Operational

Auth0 (sign-in provider) - Operational

Deepgram (transcription) - Operational

OpenAI (AI fallback) - Operational

Slack (integration) - Operational

Twilio (phone verification) - Operational

HubSpot (CRM sync) - Operational

Google Calendar (calendar sync) - Operational

Microsoft Azure (platform) - Operational

Google Vertex AI (LLM) - Operational

Recall.ai (meeting bots) - Operational

SendGrid (email delivery) - Operational

Notice history

Jun 2026

EU Regionalized Email Links Down
  • Resolved
    UTC
    Resolved

    Our engineers have monitored the fix and confirmed the issue with Click Tracked links from EU Regionalized Senders has been resolved. All services are now operating normally at this time.

  • Monitoring
    UTC
    Monitoring

    Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.

  • Update
    UTC
    Update

    Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.

  • Identified
    UTC
    Identified

    Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.

  • Investigating
    UTC
    Investigating

    Starting around 9:40 AM PST on June 24th 2026, our engineers began investigating an issue with Click Tracked links from EU Regionalized configured senders not working. Users may experience recipients seeing a 'Your connection is not private' when clicking links sent from EU regionalized configured accounts. This does not impact mail send. This does not impact accounts configured for Global sending. We will provide another update in 1 hour or as soon as more information becomes available.

gpt-4o-mini high error rate
  • Resolved
    UTC
    Resolved

    All impacted services have now fully recovered.

  • Monitoring
    UTC
    Monitoring

    We have applied the mitigation and are monitoring the recovery.

400 errors with PreRecorded STT ("REMOTE_CONTENT_ERROR" / "failed to return valid data") when passing a URL
  • Resolved
    UTC
    Resolved

    The issue was resolved at 19:47 UTC.

  • Identified
    UTC
    Identified

    Between the hours of 13:35 UTC - 19:47 UTC we noticed an increase in 400 errors returned on PreRecorded STT requests where the payload was a URL. They were transient errors, retrying the request was the recommended course of action and would typically result in a successful transcription.

Email Sending Delays
  • Resolved
    UTC
    Resolved

    Our engineers have monitored the fix and confirmed the issue with high latency and 5xx errors has been resolved. All services are now operating normally at this time.

  • Monitoring
    UTC
    Monitoring

    Our engineers have implemented a fix and are monitoring system performance. We will continue to observe the platform for the next hour to ensure full stability, and will mark this incident as resolved if no further issues are seen. We will provide another update in 1 hour or as soon as more information becomes available.

  • Identified
    UTC
    Identified

    Our engineers have identified the issue and are working toward a fix. Mitigation efforts are underway to resolve the intermittent errors and delays. We will provide another update in 30 minutes or as soon as more information becomes available.

  • Update
    UTC
    Update

    Engineers are still investigating issues causing email sending delays. We will provide a status update in 30 minutes or as soon as more information becomes available.

  • Investigating
    UTC
    Investigating

    Starting around 12:00 AM PDT on June 14, 2026, our engineers began investigating an issue with our core API and platform services. Users may experience high latency, timeouts, and 5xx errors with sending email through the API and the UI. We will provide another update in 30 minutes or as soon as more information becomes available.

Elevated 431 Errors
  • Resolved
    UTC
    Resolved

    All impacted services have now fully recovered.

  • Monitoring
    UTC
    Monitoring

    We have applied the mitigation and are monitoring the recovery.

  • Investigating
    UTC
    Investigating

    We are continuing to investigate the issue regarding elevated 431 errors and are working on the mitigation.

  • Identified
    UTC
    Identified

    We have identified that some users are experiencing elevated 431 errors for the impacted services.

    We are working on implementing a mitigation.

May 2026

Subscription checkout failing
  • Resolved
    UTC
    Resolved

    Resolved - Some users were unable to complete subscriptions on web and mobile. Affected users may have experienced the Subscribe button becoming unresponsive or encountered the error message submiterrorsource:email during checkout.

Mail Delay

    Apr 2026

    EU located subusers unable to send emails

      Apr 2026 to Jun 2026

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