Augment AI - Notice history

System Under Maintenance

Sign-in - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Decision Site - Under maintenance

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Live collaboration - Under maintenance

Integration webhooks - Under maintenance

AI features - Under maintenance

Meeting recording & analysis - Under maintenance

Background processing - Under maintenance

Email delivery - Operational

Auth0 (sign-in provider) - Operational

Deepgram (transcription) - Operational

Slack (integration) - Operational

Twilio (phone verification) - Operational

HubSpot (CRM sync) - Operational

Google Calendar (calendar sync) - Operational

Microsoft Azure (platform) - Operational

Google Vertex AI (LLM) - Operational

SendGrid (email delivery) - Operational

Notice history

View current status

Jul 2026

Elevated error rates with the invalid_prompt error code
ResolvedDegraded performance1 hour 24 minutes
  • ResolvedUTC

    All impacted services have now fully recovered.

  • MonitoringUTC

    We have applied the mitigation and are monitoring the recovery.

  • InvestigatingUTC

    We are investigating the issue for the listed services.

[Deepgram API] Elevated Batch Error Rates: 400 error code responses
ResolvedDegraded performance23 hours 7 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    A fix has been implemented and traffic has returned to normal. We are monitoring the results.

  • InvestigatingUTC

    We are continuing to investigate an issue. STT batch requests may have returned 5xx errors, and some STT websockets may have experienced high latency, starting at 16:03 UTC.

  • UpdateUTC

    We are continuing to monitor for any further issues.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • UpdateUTC

    We are continuing to investigate this issue.

  • InvestigatingUTC

    We are currently investigating an issue where some batch requests are returning 400 errors due to remote content download errors. Retrying the request one or more times often succeeds.

We’re seeing elevated latency, timeouts, and interrupted streaming across gpt 5.1 mini model and gpt 4.1 mini
ResolvedDegraded performance
  • ResolvedUTC

    All impacted services have now fully recovered.

  • InvestigatingUTC

    We are investigating the issue for the listed services.

Elevated error rates
ResolvedDegraded performance21 minutes
  • ResolvedUTC

    All impacted services have now fully recovered.

  • MonitoringUTC

    We have applied the mitigation and are monitoring the recovery.

  • IdentifiedUTC

    We have identified that users are experiencing elevated errors for the impacted services.

    We are working on implementing a mitigation.

Elevated error rates
ResolvedDegraded performance1 hour 50 minutes
  • ResolvedUTC

    All impacted services have now fully recovered.

  • MonitoringUTC

    We have applied the mitigation and are monitoring the recovery.

  • InvestigatingUTC

    We are investigating the issue for the listed services.

Jun 2026

EU Regionalized Email Links Down
ResolvedDegraded performance49 minutes
  • ResolvedUTC

    Our engineers have monitored the fix and confirmed the issue with Click Tracked links from EU Regionalized Senders has been resolved. All services are now operating normally at this time.

  • MonitoringUTC

    Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.

  • UpdateUTC

    Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.

  • IdentifiedUTC

    Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.

  • InvestigatingUTC

    Starting around 9:40 AM PST on June 24th 2026, our engineers began investigating an issue with Click Tracked links from EU Regionalized configured senders not working. Users may experience recipients seeing a 'Your connection is not private' when clicking links sent from EU regionalized configured accounts. This does not impact mail send. This does not impact accounts configured for Global sending. We will provide another update in 1 hour or as soon as more information becomes available.

gpt-4o-mini high error rate
ResolvedDegraded performance7 minutes
  • ResolvedUTC

    All impacted services have now fully recovered.

  • MonitoringUTC

    We have applied the mitigation and are monitoring the recovery.

400 errors with PreRecorded STT ("REMOTE_CONTENT_ERROR" / "failed to return valid data") when passing a URL
ResolvedDegraded performance6 hours 12 minutes
  • ResolvedUTC

    The issue was resolved at 19:47 UTC.

  • IdentifiedUTC

    Between the hours of 13:35 UTC - 19:47 UTC we noticed an increase in 400 errors returned on PreRecorded STT requests where the payload was a URL. They were transient errors, retrying the request was the recommended course of action and would typically result in a successful transcription.

Email Sending Delays
ResolvedPartial outage2 hours 38 minutes
  • ResolvedUTC

    Our engineers have monitored the fix and confirmed the issue with high latency and 5xx errors has been resolved. All services are now operating normally at this time.

  • MonitoringUTC

    Our engineers have implemented a fix and are monitoring system performance. We will continue to observe the platform for the next hour to ensure full stability, and will mark this incident as resolved if no further issues are seen. We will provide another update in 1 hour or as soon as more information becomes available.

  • IdentifiedUTC

    Our engineers have identified the issue and are working toward a fix. Mitigation efforts are underway to resolve the intermittent errors and delays. We will provide another update in 30 minutes or as soon as more information becomes available.

  • UpdateUTC

    Engineers are still investigating issues causing email sending delays. We will provide a status update in 30 minutes or as soon as more information becomes available.

  • InvestigatingUTC

    Starting around 12:00 AM PDT on June 14, 2026, our engineers began investigating an issue with our core API and platform services. Users may experience high latency, timeouts, and 5xx errors with sending email through the API and the UI. We will provide another update in 30 minutes or as soon as more information becomes available.

Elevated 431 Errors
ResolvedDegraded performance2 hours 25 minutes
  • ResolvedUTC

    All impacted services have now fully recovered.

  • MonitoringUTC

    We have applied the mitigation and are monitoring the recovery.

  • InvestigatingUTC

    We are continuing to investigate the issue regarding elevated 431 errors and are working on the mitigation.

  • IdentifiedUTC

    We have identified that some users are experiencing elevated 431 errors for the impacted services.

    We are working on implementing a mitigation.

May 2026

Subscription checkout failing
ResolvedDegraded performance

  • Resolved - Some users were unable to complete subscriptions on web and mobile. Affected users may have experienced the Subscribe button becoming unresponsive or encountered the error message submiterrorsource:email during checkout.

    UTC
Mail Delay
ResolvedDegraded performance6 hours 4 minutes

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